Talk to Melbourne.
Not a menu..
Airport transfers, hourly hire, weddings, lost-and-found, account questions — every call, every message reaches a real Melbourne team. No call centres. No hold music. Ever.
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Our Melbourne team is taking bookings right now.
< 30 sec
98%
How to reach us
Pick the channel that suits you.
Every channel reaches the same Melbourne booking team. No call centres. No scripts. No ticket numbers.
Call us
Fastest way. Answered by a person in under 30 seconds.
1300 012 018
24/7 · Australia-wide
Quickest for sharing flight details, addresses or photos.
+61 483 916 627
Typical reply · < 2 min
Best for invoices, account enquiries and formal requests.
admin@mecabs.com.au
Typical reply · < 2 business hrs
Send a message
Prefer to write it out? Use the form — we’ll come back to you.
Open the form
Routed to the bookings team
Write to us
Tell us what you need. We’ll take it from here.
Airport pick-up, hourly hire, a wedding car, a lost phone in the back seat — one form, one Melbourne team, one reply.
Routed to the right person
Enquiries are triaged in minutes — not queued in a generic inbox.
Reply within 2 business hours
Usually faster. Urgent? Call 1300 012 018 for a 30-second answer.
One human, start to finish
Whoever replies owns your enquiry until it’s sorted.
Private by default
Your details are never sold, never shared with third-party marketers.
Melbourne, Victoria
Serving Greater Melbourne, all airports & regional VIC.
Why customers trust us
The paperwork is boring. So we handle it.
You don’t pick a cab because of the ABN. You pick one because it shows up, charges what it said it would, and treats the car like an office. We sweat the credentials so you don’t have to read them.
- Fully insured · VIC-licensed
- Melbourne Airport partner
- Cabcharge accepted
- Hybrid & EV fleet
- Fixed-fare quotes
- GST-registered · ABN on request
Before you ask
Quick answers to common questions.
Phone calls are answered in under 30 seconds, 24/7. WhatsApp usually under 2 minutes. Emails and form submissions get a reply within 2 business hours — often sooner.
Call 1300 012 018 as soon as possible with your pickup location, approximate time, and a short description of the item. We log every trip, so matching you to the driver is usually a 5-minute job.
Yes — fixed-fare quotes for airport transfers and hourly hire are instant on our fare calculator. For bespoke runs (weddings, regional, multi-stop) email admin@mecabs.com.au and we’ll come back with a written quote the same day.
We do, but corporate account onboarding is currently handled by invitation only while we scale the team. Email admin@mecabs.com.au with your company name and estimated monthly volume, and we’ll let you know when we can bring you on.
For same-day rides, call or use the booking form on our home page. For flights more than 24 hours away, the web booking form is fastest — we’ll track your flight and adjust the pickup time automatically if it changes.
Always. Good or bad, your feedback goes to a real person, not a form inbox. Use the contact form above, mark the subject as “Feedback” or “Complaint”, and you’ll have a response within one business day.
Skip the form.
One call, and a cab is on the way.
A real Melbourne voice picks up in under thirty seconds — every hour, every day of the year.