Cabcharge Taxi Melbourne
Accepted on every booking. Tell us when you book and the driver will have it ready.
Check your fixed fare firstThe short answer
ME CABS accepts Cabcharge on every booking. Tell us at the time of booking and the driver will process it at the end of the trip. Cabcharge takes care of how the fare is paid; we take care of the trip itself — a pre-booked, licensed driver and a fixed fare agreed before you travel, across Melbourne and regional Victoria.
Cabcharge decides how the fare is paid. We decide who turns up, in what, and when.
What Cabcharge actually is.
Written for someone who has never used it — or has just been handed a card and told to sort out staff taxis.
- What it is
- A non-cash payment system for taxi fares, established in 1976. It lets a business pay for taxi travel without staff handling cash or claiming expenses.
- Who runs it
- A2B Australia — formerly Cabcharge Australia — which is part of the ComfortDelGro group.
- How it works
- Your organisation holds a Cabcharge account. Staff or clients travel using a card, a digital pass or a ticket. Fares are charged to the account and billed back to the organisation, rather than paid at the kerb.
- Why businesses use it
- One line of credit that works in taxis across the country, no expense claims, no reimbursements, and a central record of who travelled where.
- What it is not
- It is not a taxi company and not a booking service. It is a way of paying. The trip still has to be booked with, and provided by, an operator — which is where we come in.
Six Cabcharge products, and what each one is for.
Most readers only need one of these. Tell us which one you have when you book, and we'll confirm it before the trip.
FASTCARD
A card for frequent travellers, available physically or digitally. Trips record to the account in real time, with automated cost coding and no end-of-month paperwork.
Best for
Staff who travel often — the standard corporate option.
Digital Pass
A single-use pass issued to a phone, with a fare limit and expiry date you set before it's used. Shows drop-off time and place.
Best for
One-off trips: a candidate to an interview, a client to a meeting.
eTicket
A single-use ticket a business issues to staff or clients.
Best for
Occasional travel where a physical ticket suits better than an app.
Community Card
A multi-use, personalised card issued per client, with weekly spend reports, alerts and automated receipts.
Best for
NDIS and non-NDIS clients, community care transport, care providers and home care.
Gift Card
Prepaid — load an amount and use it until it's spent. Does not require a Cabcharge account.
Best for
Capped or restricted travel budgets: airport pick-ups, a late-night allowance.
Cabcharge+
The online portal included with every account — travel requests, trip tracking, cost centres, multi-user access and exportable reports.
Best for
Whoever has to reconcile it all. Usually finance.
A card handles the billing. It doesn’t handle who’s driving.
Cabcharge’s Community Card is built for NDIS and non-NDIS clients, community care and home care — per-client cards with weekly spend reports, alerts and automated receipts. It solves the billing well. This is the segment where the payment method matters least and the operator matters most.
Wheelchair accessible transportWhat a care coordinator actually needs
- 01
The same drivers, repeatedly.
For a client with a disability, cognitive impairment or anxiety, an unfamiliar driver every trip is not a neutral detail.
- 02
Wheelchair accessible vehicles that are genuinely available
Booked and held — not requested and hoped for.
- 03
Appointments that are met on time
A missed specialist appointment is rebooked in weeks, not hours.
- 04
Clean reporting
That reconciles against a plan or a funding line without manual work.
- 05
MPTP handled correctly.
Members receive 50% off the total fare, up to a $60 subsidy per trip, applied at payment.
Paying by Cabcharge with us, in four steps.
- 01
Tell us when you book.
Say you'll be paying by Cabcharge so the driver is set up before they arrive.
- 02
Have the card, pass or ticket ready.
Digital passes live on the phone; cards and eTickets are physical.
- 03
The driver processes it at the end of the trip,
on the vehicle's payment terminal.
- 04
Keep the receipt.
The trip also records to your Cabcharge account, and appears in Cabcharge+ for whoever reconciles it.
A fixed fare, a licensed driver, and Cabcharge at the end of the trip.
Why book your Cabcharge trips with us
- Licensed commercial passenger vehicle operator with a fixed-fare promise — the fare you see is the fare you pay, agreed before the trip.
- Cabcharge accepted on every booking, and MPTP recognised.
- Melbourne and regional Victoria covered by one operator — from a Melbourne Airport run to a Geelong client visit.
- Accessible and group vehicles booked in advance.
Why not rideshare for business travel
- Surge pricing makes a travel budget unforecastable, which is the one thing finance cannot work with.
- No MPTP, no accessible vehicle on demand, no guarantee of who turns up.
- Expense reconciliation lands back on the traveller — exactly the problem Cabcharge was invented to remove.
Booking for staff, clients or a group? Tell us it’s Cabcharge when you book and the driver will have it ready.
Cabcharge questions, answered.
Still have a question about paying by Cabcharge? Talk to us.
Book your next Cabcharge trip.
Tell us it’s Cabcharge when you book — the driver processes it at the end of the trip, on a fixed fare agreed before you travel.